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Kirjekuorimaa.fi
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Cay-Håkan Englund
My payment wasn't registered even though I paid immediately. But once I notified them of this, they acted promptly. I'm a bit hesitant about ordering again.
Reply from Kirjekuorimaa.fiDear Ms Englund,
Thanks a lot for taking the time to give us your review. Your order was placed via a banktransfer and that leads to manual processing on our end and in your case the confirmation from payment receipt was not forwarded from the financial dpt by accident. Our apologies for this human error. We should have released your order earlier and then you would have had your products earlier.
Just a suggestion for future orders; should you make the payment via creditcard or PayPal: the transaction will be done online and that leads to an automatic situation: your order is then presented in our warehouse for orderpicking within 15 minutes. Goods will then leave our warehouse the same or next working day.
Hope you will visit our shop again in the future and again our apologies for the inconvenience caused.
Best regards,
Team Kirjekuorimaa.fi -
Juha Pihkala
Delivery was easy to follow but not as fast as I expected. Also, the place to receive it was not the excepted – the nearest possible (400 m), but 1,5 km.
Reply from Kirjekuorimaa.fiDear Mr Pihkala,
Thanks a lot for using the opportunity to review us. Sorry to hear that the information that Post Nord sent you was not correct. We will pass over that to them as a remark and request for quality improvement.
Hopefully, the products were all fine and we hope you will visit our webshop again in the future. Should there be any question from your end, please do not hesitate to contact us.
Kind regards,
Customer Service - Kirjekuorimaa.fi -
How do you rate Kirjekuorimaa.fi?
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Harri Alander
Juuri sitä mitä halusin.
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Asiakas
Nopea palvelu.
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Anna
Reliable company, friendly customer service and products came in two days to my frontdoor.
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Tuula Turunen
Great service
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Pentti Wikman
Olin tyytyväinen keltaisiin kirjekuoriin
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Mirva Tervakari
Fast and good guality.
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Tapani Merilainen
Hyvä palvelu.
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Carita Saarinen
Seamless and reliable service. Thank you!
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Tapio Niemelä
Hyvä hinta