Review email delay

DWQA Questions › Category: TrustProfile and trust badges › Review email delay
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Adam Jégl asked 2 years ago

Hi, I would like to find an option in settings where I can set that the review email for customers will be sent for example after 5 days, not 1after day from order.

Is there this settings? Thank you

1 Answers
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Christian Bachelor Staff answered 2 years ago

Dear Adam,

Thank you for reaching out. It is indeed possible to change the settings you mentioned. To accomplish this, please follow the steps below:

  1. Log in to the backlog of the CMS (Content Management System) you are using
  2. Locate the TrustProfile plugin within the CMS.
  3. Access the settings for the TrustProfile plugin.
  4. Look for the option related to the duration and change it from 1 day to 5 days.

By following these steps, you will be able to adjust the settings accordingly. If you encounter any difficulties or need further assistance, please don’t hesitate to let me know. I’m here to help!

Best regards,

Chris

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