Inform your customers about authentic reviews
admin Staff asked 2 years ago
EU Directive on modernisation of consumer protection
Based on EU law, when displaying reviews, you must indicate how you ensure that the reviews are genuine customer experiences. To comply, we have written an example text that you can add to your website:
“It is important to us that reviews give the best possible impression of our products and services. Our reviews are therefore managed, impartially, by TrustProfile. TrustProfile has taken measures to guarantee the authenticity of reviews. You can read about these measures here.
Our customers are not rewarded for writing reviews. No discounts or other gifts are given.”
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